Shoes For Crews - Good luck getting a refund
Sent shoes back per their policy within time frame. $$$ deducted from payroll but they issue a paper check. They received shoes 7/29/17 & processed refund request 8/1/17. On 8/14/17, they tell me to give it another week or 2. NEVER AGAIN!!! $70.00 is a lot of money to waiting for at their whim. Do yourself a favor & go to DSW or any other store.
I bought a pair of shoes from this company through my employer and at first they were great! After about 2 months the stitching came apart so I let my employer know and was supposed to get another pay for free. I got said pair of shoes but they didn't fit. A day after...Read more
Shoes For Crews - Cancellation for shipping charges
Charged me for 1 day shipping and was 3 days
I but few pairs of shoes in the past 2 years without a problem and even brought them many collegues as new customers here in Sherbrooke, Qubec. When the sizes fit I guess you are just one lucky customer. I bought again shoes for my boyfriend whose foot's size is in...Read more
I ordered a pair of shoes on the 18th, paid for 2 day shipping, it's the 24th... no shoes for this crew. This is the third time that this has happened to me. I will not be ordering from them again! Terrible customer service when you call in, they couldn't possibly care...Read more
One time I ordered shoes online and received a confirmation email. However the shoes went out of stock. I received no email telling me my order was not able to be completed. I had waited a week needing new shoes really badly. Called and the lady said my money was being...Read more
Sent me the wrong shoe in the wrong size. Its been 2 weeks and no refund. Today when i called i was told 'we hope' accounting will process it on monday. No way of knowing i guess. Its my responsibility to call back and find out. So unprofessional and frustrating. I...Read more
I ordered a pair of shoes and paid extra for 2 day shipping. Did not deliver and required a signature. Did not ask for a signature. Nearly a week and a half later, I still don't have my package. Customer service will not refund me for anything, claiming it wasn't their...Read more
I didn't like
- Customer service
- Delivery method
- Wrong shoe sent twice with no compensation
If I could give it a lower score I would. Ordered an item back in October... didnt fit... sent it back... asked for a refund... wait 2 weeks nothing. I call and guess what "we couldnt refund your card we will send you a check please allow 7 to 10 business days to...Read more
Shoes For Crews Shoes Review
Dont ever buy from these f****! There shoes are *** and when i had to return mine they said "We cant refund to the account i provided" even though it was a bank account and i have been waiting on my refund for 2 months due to incompetent customer service!
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